ª frequent asked questions
± WATCH |
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Are the watches you sell authentic? Yes, the watches are exquisitely designed in-house and are deemed authentic
Does my watch come with warranty? Yes, our watches come with either one or two years international warranty
Where are the watches from? The watches are technically designed in house, produced and assembled in Japan
Does the watch have a vibration frequency? Yes, the movement vibration is approximately 32,768 Hz/sec
What is the movement used in the watch? Original Japanese Quartz (I.P. Protected)
Do you service the watch after warranty? Yes we do, depending on availability of spares and stock
The watch I received isn't working. Please contact us at +65 93480436 for further assistance. We will make sure you receive a working watch. You can include a brief description and cell phone picture of the watch/damage to expedite the process.
± CLOCK |
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Are the clocks you sell authentic? Yes, the clocks are exquisitely designed in-house and are deemed authentic
Does my clock come with warranty? Yes, our clocks come with a one year international warranty
Where are the clock from? The clocks are technically designed in house, produced and assembled in Kuala Lumpur, Malaysia
Does the clock have a vibration frequency? Yes, the movement vibration is approximately 32,768 Hz/sec
What is the movement used in the watch? R and D tested Japanese Quartz
Do you service the clock after warranty? Yes we do, depending on availability of spares and stock
Can you do bespoke clocks? Yes we do, but only for offline, walk in consultation at our gallery
What is the lead time to bespoke a clock? It may take between 3 to 6 weeks duration on an average
The clock I received isn't working. Please contact us at +65 93480436 for further assistance. We will make sure you receive a working clock. You can include a brief description and cell phone picture of the clock/damage to expedite the process.
± GENERAL |
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